SUPPORT AND INFORMATION

MANUALS

Manuals will follow soon...

DOWNLOADS

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CONTACT US

Got a question? Get in touch and talk to a human.


FAQ - FREQUENTLY ASKED QUESTIONS

STATION PAGE

Over time, quite some weather data is collected from your station. Pre-loading all this data would significally increase the loading time and therefore decrease the performance of the station page. This is why only data 24h back is pre-loaded.

This can mean two things:

  • The first time the station starts up, it can take up to 20 minutes (or more) to register to the network and to initialize the station and all its sensors. While the station is already transmitting, the respective sensors might not be ready yet. This is completely normal and just requires patience from your side. Important: Do not interrupt the initialization process and follow the steps described in the manual.
     
  • The transmission of the dataset from the station to our server has been completed, but that specific sensor did not deliver any or uncalibrated data at that time. If this reoccurs, please get in touch with us.
     

This indicates the waiting for data from the station. As the data tables for 6h and 24h always jump to a new line with the current time, it's quite possible that the station didn't yet send data for that time period. Hang on for a minute and reload the site, the new dataset should appear (by magic).

When the wind is calm, i.e. the cups are not rotating, no direction can be obtained. So, as there is no wind there's no value to display. Hence the hanging wind sock.

MISCELLANEOUS

All data is fully encrypted on the station before being sent to our servers. It is not impossible that the data could be viewed by someone whilst in transit, but it is highly unlikely.

This will be implemented shortly. Thank you for your patience.

A while back when stickers were introduced on smartphones (and appear to have been removed in the meantime), one of us accidentally sent the other a sticker of a unicorn. It’s been haunting us ever since, as this website clearly proves.

INSTALLATION AND SETUP

The first time the station starts up, it can take up to 20 minutes (or more) to register to the network and to initialize the station and all its sensors. This all depends on the number of network providers, their availability, signal strength and quality.


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