SwissTransmit

1. Introduction

Welcome to SwissTransmit's privacy policy. We are a Swiss company specializing in the production of weather stations. This policy outlines how we collect, use, and protect your personal data when you interact with our website or use our products in accordance with the Swiss Federal Act on Data Protection (FADP).

2. Data Controller

The data controller responsible for processing your personal data is:

SwissTransmit
powered by drehbetrieb GmbH
Hochwachtstrasse 36
CH-6312 Steinhausen
Switzerland

For any questions regarding data protection or to exercise your rights, please contact us using the contact form on our website.

3. Cookies

Our website uses "cookies," which are small text files stored on your device to ensure the website functions properly and securely. Specifically, we only use technical (necessary) cookies that enable basic services like site navigation and access to secure areas of our site. These cookies do not store any personal or tracking information and are essential for delivering requested website features.

You can configure your web browser to refuse cookies or to alert you when cookies are being sent. Please be aware that if you block technical (necessary) cookies, some parts of our website may not function optimally.

We do not use cookies for analytics, marketing, or other tracking purposes. For further details about our handling of cookies and your rights regarding their use, contact us using the contact form on our website.

4. Information We Collect

We may collect the following categories of personal data for the purposes outlined below:

Contact information (name, email address, phone number) - for communication and customer support
Billing and delivery details (address, billing address) - for order processing and product delivery
Payment information (wire transfer details) - for payment processing
Location data (for weather station functionality) - to provide weather station services
Usage data (IP address, browser type, access times) - for website functionality, security, and improvement
Weather station data - for station management and service delivery

5. Legal Basis and Purposes of Processing

We process your personal data on the following legal bases:

Contract performance: To provide and improve our weather station products and services, process orders and payments, deliver products, and manage weather station functionality
Legitimate interest: To communicate with you about your purchases, provide customer support, analyze and improve our website performance, and ensure website security
Legal obligation: To comply with Swiss legal requirements, including tax and accounting obligations

We do not engage in any form of profiling or automated decision-making.

6. Data Recipients

We do not share, sell, or transfer your personal data to any third parties. All data processing is conducted internally by SwissTransmit. We only accept wire transfer payments and do not use external payment processors. Your data remains exclusively under our control and is not disclosed to any external parties.

7. International Data Transfers

As a Swiss company, we hold data security and privacy in the highest regard. All personal data is stored and processed exclusively on servers located in Switzerland. We do not transfer any personal data outside of Switzerland. All data remains within Swiss jurisdiction and is subject to Swiss data protection laws, ensuring the highest level of protection.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Specific retention periods are as follows:

Billing and payment 10 years (as required by Swiss tax and accounting law)
Customer correspondence and support 3 years after last contact
Weather station Duration of product use plus 2 years
Website usage 12 months
Marketing preferences: Until withdrawn or 5 years of inactivity

After these periods expire, personal data is securely deleted or anonymized unless longer retention is required by law.

9. Data Protection Measures

We implement appropriate technical and organizational measures to ensure the security of your personal data and protect it against unauthorized access, loss, or misuse, including:

Encryption of sensitive data during transmission and storage (SSL/TLS encryption)
Secure hosting infrastructure in Swiss data centers with physical access controls
Regular security assessments and vulnerability testing
Access controls and authentication mechanisms
Employee training on data protection and security best practices
Regular data backups with secure storage

10. Data Breach Notification

In the event of a data breach that poses a high risk to your rights and freedoms, we will notify the Swiss Federal Data Protection and Information Commissioner (FDPIC) without undue delay. If the breach is likely to result in a high risk to you, we will also inform you directly and provide information about the nature of the breach and recommended protective measures.

11. Your Rights

Under the Swiss Federal Act on Data Protection (FADP), you have the following rights regarding your personal

Right to access: Request confirmation of whether we process your personal data and obtain a copy of your data
Right to rectification: Request correction of inaccurate or incomplete personal data
Right to erasure: Request deletion of your personal data when it is no longer necessary for the purposes collected or when you withdraw consent
Right to data portability: Receive your personal data in a structured, commonly used, and machine-readable format
Right to object: Object to processing of your personal data based on legitimate interest
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time
Right to lodge a complaint: File a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC)

How to exercise your rights: To exercise any of these rights, please contact us using the contact form on our website and provide a thorough explanation of your request, including specific details about the data or issue in question. We will respond to your request within 30 days and may request additional information to verify your identity before processing your request.

12. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the effective date below. The most current version will always be available on our website. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this privacy policy, our data practices, or wish to exercise your data protection rights, please contact us at:

SwissTransmit
powered by drehbetrieb GmbH
Hochwachtstrasse 36
CH-6312 Steinhausen
Switzerland

You can also reach us using the contact form available on our website.